FAQ

Shipping
If ordering a rack system or custom part, please allow 5-7 days after placing your order for your item(s) to be built and shipped. We ship via FedEx or UPS, we will go with whichever courier is the most cost efficient for your order, which typically is FedEx. Shipping cost is calculated by weight, you can determine the shipping cost of your order before completing your purchase by using our shipping calculator during the checkout process. By default we send orders out via standard ground shipping, contact us to have an alternative shipping method arranged.

Refund Policy
If there is a problem with your order or you find an item to be defective, you may have the item replaced or have a refund issued. Please contact us within 30 days of purchase date to arrange a return or refund. Buyer pays return shipping.

If the item is not defective but you need to return your order for another reason, the item must be returned undamaged and unused to be accepted, a 15% restocking fee will apply. Please contact us within 30 days of purchase date to arrange a return. Buyer pays return shipping.

We do not accept returns of custom items, due to their unique nature.


Web Site Terms and Conditions of Use


1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.


2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Beast Racks's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • -modify or copy the materials;
  • -use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • -attempt to decompile or reverse engineer any software contained on Beast Racks's web site;
  • -remove any copyright or other proprietary notations from the materials; or
  • -transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Beast Racks at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


3. Disclaimer

The materials on Beast Racks's web site are provided "as is". Beast Racks makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Beast Racks does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.


4. Limitations

In no event shall Beast Racks or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Beast Racks's Internet site, even if Beast Racks or a Beast Racks authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


5. Revisions and Errata

The materials appearing on Beast Racks's web site could include technical, typographical, or photographic errors. Beast Racks does not warrant that any of the materials on its web site are accurate, complete, or current. Beast Racks may make changes to the materials contained on its web site at any time without notice. Beast Racks does not, however, make any commitment to update the materials.


6. Links

Beast Racks has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Beast Racks of the site. Use of any such linked web site is at the user's own risk.


7. Site Terms of Use Modifications

Beast Racks may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.


8. Governing Law

Any claim relating to Beast Racks's web site shall be governed by the laws of the State of California without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.


Privacy Policy

Beastracks.com uses Zencart to process all purchases and any financial information that is submitted through this website is sent directly to them, our website staff do not have access to these details. Please visit Zencart.com for their privacy policy. We do however collect basic information such as name and address for shipping and email address for the creation of your user account. You may at any time request your user account and any accompanying details be deleted from our server by emailing us at support@beastracks.com. Beastracks.com makes use of small text files, known as cookies, which are downloaded to your computer for your browsing convienence and also so we can analyze the traffic on our site. These cookies do not contain personal details . No information collected by Beastracks.com is ever sold, given, traded, or otherwise disseminated to any third party for any reason.


California Online Privacy Protection Act Compliance

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging in and going to the 'Edit Profile' page. You also may request your user account and any accompanying details be deleted from our server by emailing us at support@beastracks.com.


Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Your Consent

By using our site, you consent to our online privacy policy.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on 4/14/2014


Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://beastracks.com
info@beastracks.com
(562) 972-1410